1. Introduction
Agri-Cycle Energy, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy and Terms of Service explain how we collect, use, and protect your information, including information related to SMS communications.
By using our services or opting into SMS messaging, you agree to the terms below.
2. Information We Collect
We may collect the following information:
• Name
• Phone number
• Email address
• Service-related information you provide
• Messaging preferences
We collect information when you:
• Fill out a form
• Sign up for services
• Opt in to receive text messages
• Contact us directly
3. How We Use Your Information
We use your information to:
• Provide services
• Respond to inquiries
• Send service updates
• Send SMS notifications (if opted in)
• Improve our services
• Comply with legal requirements
We do not sell your personal information.
4. SMS Messaging Terms
By providing your phone number and opting in, you consent to receive SMS messages from Agri-Cycle Energy, LLC.
These messages may include:
• Service reminders
• Service updates
• Account notifications
• Billing notifications
• Customer support responses
• Promotional messages (if applicable)
Message Frequency
Message frequency may vary.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier.
Opt-Out
You may opt out at any time by replying:
• STOP — to cancel
• HELP — for assistance
You may also contact us directly at:
1-800-850-9560
itdept@agricycleenergy.com
Consent to receive SMS messages is not a condition of purchase.
5. Data Sharing & Third Parties
We may share your information with service providers that help us operate our business (such as messaging providers, hosting providers, etc.). These providers are contractually obligated to protect your information.
We do not share mobile opt-in data or SMS consent with third parties for marketing purposes.
6. Data Security
We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no electronic transmission or storage system is 100% secure.
7. Your Rights
You may:
• Request access to your information
• Request corrections
• Request deletion (where legally permitted)
• Withdraw SMS consent at any time
To make a request, contact us at: itdept@agricycleenergy.com
8. Changes to This Policy
We may update this policy periodically. Updates will be posted on this page with a revised effective date.
9. Contact Information
Agri-Cycle Energy
500 Southborough Drive, Suite 106
South Portland, ME 04106
1-800-850-9560
itedept@agricycleenergy.com
